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Personalization & Customization Information

Logo Requirements for Award Products:

Preferred: a vector format saved from either Adobe Illustrator or Corel Draw.

  • Acceptable file formats include .cdr, .ai, or .eps
  • All graphics should be in black and white.
  • Please convert all fonts to curves or outlines (or supply all necessary fonts).
  • There should be no linked or embedded objects in your file.

Accepted: non-vector format files such as .jpg or .png

  • A one time logo conversion fee will be applied to your order.
  • Up to 48hrs of additional art proofing time.
  • For engraving and 1 color imprint methods: it will be converted to a single color logo.
  • For engraving and many imprint methods: Gradients, Shading, and Shadows will be removed.

Files may be e-mailed to contactus@awards.com

Click Here to download your help Logo Requirements pdf for more information.

Engraving Info:

Please be sure that your instructions clearly indicate how you wish your personalization to appear. We will replicate the exact letters and spaces that you submit.

Most personalized items ship within 5 business days of receipt of your instructions. The actual number of days for a particular item will be displayed on the personalization entry page at checkout and on the product pages. Time in transit is not included in production

Online Orders:

If you upload your personalization file or use our form. You will be able to review your engraving instructions in the shopping cart. If you chose to "send it later" please email instructions to contactus@awards.com. Be sure to include your order number with your request.

Existing Orders:

To send personalization information for a product you have already purchased, please call us at 1-800-429-2737 or email instructions to contactus@awards.com. Be sure to include your order number with your request.

Please Note: Customer represents that the use by Awards.com of copy and material submitted will be in compliance with all laws. Customer assumes all liability for any violation of any intellectual property rights and shall hold harmless and indemnify Awards.com and its partners for any claim or action reguarding same.